Reddot


REDDOT is a prize which recognises products of all categories which are remarkable in terms of their design. There is a distinction between the ‘prix point rouge' and the ‘prix point rouge – best of the best'.





PRODUITS PRIMÉS
 
 
 

VIA


Aiming to recognise and promote French design in the field of furniture and furnishings (furniture, lighting, tableware, decorative accessories, rugs, covering materials) both in France and abroad. ‘Labels VIA' are awarded to products or collections which are the result of a collaboration between a French manufacturer and designer. Qualifying products are launched onto the market in a pertinent and original fashion and demonstrate an innovative approach in terms of materials, technology, function and/or style. They are awarded every year at the trade fairs by a jury of professionals encompassing manufacturers, designers, experts and journalists...www.via.fr





PRODUITS PRIMÉS
 
 
 

IF PRODUCT DESIGN AWARD


The IF Product Design Award is an award bestowed by the jury (essentially composed of international designers) of IF International Forum Design GmbH, based in Hanover. Established in 1954, it is one of the very highest accolades in the field of German design, and also internationally.





PRODUITS PRIMÉS
 
 
 

OBSERVEUR DESIGN


L'Observeur du design, the French design award, rewards each year the most emblematic achievements of French and foreign designers and companies.





PRODUITS PRIMÉS
 
 
 

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Please contact your nearest store for delivery times.
Delivery times vary depending on the volume of orders and the time of year.
At Cinna, we are committed to customer satisfaction and strive to meet our delivery dates.

 
Ligne Roset is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with Ligne Roset your personal information and credit card information are secured.

Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory our local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange. You may also contact us via e-mail at admin@ligne-roset.co.uk. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

Quick ship products:
A non-refundable fee of 20% applies to returns, cancellations or changes on quick ship products. Full refunds are only given if the order is cancelled within 48 hours of the order being placed.

White Glove Delivery Service charges are not refundable.

Returns are accepted only at the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, complete the return form here and attach images of your piece, prepay the postage, and insure each package and ship to the address your local retailer will communicate to you or you can email us at admin@ligne-roset.co.uk.

Made to Order Products:
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products.

Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to admin@ligne-roset.co.uk.

This return policy is only valid for items purchased on the official Ligne Roset e-commerce website for the UK market.

Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you.

Delayed Delivery Service:
If there is a specific time period when you may not be able to accept delivery, please contact your local distributor. Items stored for more than 30 days will be subject to a 10% retail fee for monthly storage.