Fabrication
environnement

For us, sustainable development begins with the pleasure we take in working in this remarkable place. When one has the good fortune to grow and develop in surroundings of such quality, one naturally wants to protect them.

In the Seventies, when the ecological movement took off in France, the Roset Company was already practising an ecology of simple common sense.

The risk of causing harm to these surroundings which are so dear to us could have grown along with the Roset Company itself. However, our activities are actually having less and less of an effect on those surroundings. This can be explained by our vigilance and the demands we make both of ourselves and of our suppliers. Our attention is attracted by any reliable solution which guarantees enhanced protection for man along with improved management of natural resources, even if it might entail extra costs in the short term.

We are continually on the lookout for products which combine performance with non-toxicity, ‘cleaner’ solutions which fit with our eco-citizen credentials. This is how we have managed to stay ahead of legislation designed to protect both our personnel and the environment.

Much more than just a strategy, our philosophy is imbued with respect for human beings and their environment, affecting not only the training of our workforce but also our choice of suppliers and the management of our waste.

Our environmental policy is nourished by the concepts which have guided us from the very beginning: creativity, innovation, quality.

The Roset Company, which owns and manages the Ligne Roset and Cinna brands, is based in France, in the heart of the Ain département and more exactly in its southernmost part, named the Bugey.

Summer and winter, this is a region of green tourism, gastronomy and conviviality. It was here that Antoine Roset, the great grandfather of current owners and directors Pierre and Michel Roset and Bernard Lipp, set up his small business in 1870.

In surroundings that were quite extraordinary, deep in the countryside, the business grew and grew. Today, on the very same site, you will find its head office and factories.

Today, the group employs 1,200 staff. The Ligne Roset and Cinna brands are sold in 787stores across the world, 212 of which are exclusive.

Pierre Roset, CEO of the Roset Company, intervenes at the highest level of the European Commission in Brussels in his capacity as representative of the UNIFA (Union Nationale des Industriels Fabricants pour l’Ameublement) : the industry is very committed to the theme of sustainable development and has achieved several interesting results - such as the classification of panels of particleboard – but remains divided on many points.

THE NON-TOXICITY OF OUR PRODUCTS

As a result of their ‘clean’ manufacturing process, our furniture and seating generates no toxic discharges in the home of the consumer. We use only materials and products which are recommended by the FCBA (Forêts, Cellulose, Bois et Ameublement) and which comply with European standards.

We can therefore guarantee that our furniture and seating pose no threat either to health or to the environment.

OUR FACTORIES AND THE ENVIRONMENT

Thanks to its environmentally-friendly policies and constant anticipation of potential problems, our Company’s activities have no impact on its environment. Sources of waste are reduced as far as possible, with all waste being either recycled or reused.

THE HEALTH OF OUR WORKFORCE

This is a priority and a driving force for our training programs and for the constant improvements which we make to our sites. A few years ago, we improved the way in which wood dust is removed from our factories, bringing the level of dust emissions down to 0.2mg/m3; by comparison the limit imposed by European legislation was 5mg/m3. Today, the official limit is 1mg/m3 and we are still well within that. Control measures are implemented regularly in order to guarantee continued safety.

With regard to noise emanating from our site, we comply 100% with current standards. That said, additional corrective measures have been put in place – such as acoustic covers for machinery and more effective individual ear protectors.

ECO-DESIGN

Eco-design (or in French, l’éco-conception) aims to put environmental criteria on the same footing as technical and economic criteria, right from the initial design stages. This means:

  • identifying the environmental issues associated with the product for the entire duration of its life cycle.
  • limiting the environmental impact of the product’s manufacturing process to the very maximum possible.
  • designing the product in a way which enables its component materials to be recycled as far as possible.

We design products whose constituent parts are increasingly separable. This is achieved through carefully selecting and limiting the number of materials used, research into products (e.g. easily removable glues) and making products as light as possible. For example, when designing furniture we make thick panels alveolar in construction, with cardboard honeycombing at the core.

AN ENTIRE SITE HEATED BY WOOD OFFCUTS

The Saint Jean le Vieux site (Cabinet department) is equipped with a huge wood-fired furnace which uses our wood offcuts to heat the 45,000m2 factory space. Our fuel consumption is therefore almost nil. Emissions from this furnace are of course monitored annually in order to ensure that they are lower than the required standard. The ash is also analysed.

USE OF LOCAL WOOD SPECIES

Our products contain solid wood. Despite this, we play no part in the destruction of the South American (mainly the Amazon), African and South Asian forests. Very conscious of the urgent need to protect this natural heritage, we exclusively use PEFC-certified wood, that is, European wood species such as oak, walnut, ash and beech from eco-managed forests.

FIRE PREVENTION

The methods employed on our production sites (staff training, sprinkler installation, etc.), put in place after consultation with our insurance companies and the fire brigade, mean that we are deservedly considered by insurers as very good ‘students’ in the matter of fire prevention and protection. Everything possible is done to avoid catastrophe, not only in human and financial terms but also ecologically speaking, since the choice of construction materials (most notably structures made from glued wooden laminates) protects the business from complete destruction.

The water for the sprinklers, which would be polluted in the case of a fire, is drawn from a dedicated independent source and collected in special tanks before being analysed and treated.

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(à traduire EN)
Pour toute commande effectuée sur la boutique en ligne, le délai indiqué est un délai approximatif. Lorsque votre commande sera prise en compte et lancée en fabrication, vous recevrez un nouveau délai plus précis.
Ceci peut prendre quelques jours. Les délais varient en fonction du volume des commandes et de la période de l'année.
Chez Cinna, nous privilégions la satisfaction de nos clients et nous efforçons de respecter au mieux les délais annoncés.
Ligne Roset is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with Ligne Roset your personal information and credit card information are secured.

Please inspect your purchase immediately upon delivery. If an item is damaged or unsatisfactory our local retailer in charge of your order will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange. You may also contact us via e-mail at admin@ligne-roset.co.uk. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

Quick ship products:
A non-refundable fee of 20% applies to returns, cancellations or changes on quick ship products. Full refunds are only given if the order is cancelled within 48 hours of the order being placed.

White Glove Delivery Service charges are not refundable.

Returns are accepted only at the warehouse of your local retailer. No returns will be accepted at the store location itself. To make a return, complete the return form here and attach images of your piece, prepay the postage, and insure each package and ship to the address your local retailer will communicate to you or you can email us at admin@ligne-roset.co.uk.

Made to Order Products:
We do not accept any returns or exchanges on made to order furniture, this includes products not included in quick ship and/or custom (your choice of finish and fabric) products.

Cancellation of an order can only be done within 48 hours of the order being placed. If you wish to cancel an order, please fill out a Cancellation form and e-mail to admin@ligne-roset.co.uk.

This return policy is only valid for items purchased on the official Ligne Roset e-commerce website for the UK market.

Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you.

Delayed Delivery Service:
If there is a specific time period when you may not be able to accept delivery, please contact your local distributor. Items stored for more than 30 days will be subject to a 10% retail fee for monthly storage.
At Ligne Roset we believe in providing you with as much choice as possible for each model so that you can make each purchase a completely personal and individual one. For example, with the Feng range there are 18 different options for the sofa itself (including choice of feet) 38 fabric choices which range in price from grade E to grade X and on average forty different colour options. It is unlikely there will ever be two people with exactly the same sofa! For expert help and advise on all options available to you, you will need to speak to your local retailer who also be able to provide you with comprehensive information regarding pricing.