FAQ

AFTERSALE

I have an after-sale question, who can help me?
You can contact the retailer where you purchased your products.
 
I need replacements parts for my Cinna products, can you help?
Please contact your retailer who will be happy to help.
 
Is it possible to recover a sofa or armchair?
In many cases, covers are available. For a quotation, please contact your local retailer.

ASSEMBLY

Can you provide usage and assembly instructions?
These should arrive with your goods. We recommend that the fitting of most articles is undertaken by professional fitters. If your fitter requires these instructions, you can contact your local retailer who will have access to fitting instructions for every product.
 
I am moving, can you recommend a moving service?
Please contact your retailer who will be happy to advise.
 

DESIGNER

I am designer and would like to have my designs considered by Cinna . Who should I contact?
Please e-mail your contact details and details of your store. We will be in touch to discuss this further.

EMPLOYMENT OPPORTUNITIES

I would like to work for Cinna , are there any vacancies?
Please view current vacancies. Alternatively e-mail your CV speculatively.

POTENTIAL RETAILERS

I would like to become a retailer for Cinna, who should I contact?
Please e-mail your contact details and details of your store. We will be in touch to discuss this further.

PRE-PURCHASE

How can I receive a Cinna catalogue?
To view our range of products either:
Protect the environment and download an electronic version of the catalogue.
Visit your nearest store for your 2023 catalogue.
 
How can I find the price of an item?
At Cinna we believe in providing you with as much choice as possible for each model so that you can make each purchase a completely personal and individual one. It is unlikely there will ever be two people with exactly the same sofa! For expert help and advise on all options available to you, you will need to speak to your local retailer who also be able to provide you with comprehensive information regarding pricing.
 
Where is my nearest distributor?
See our Distributor section for your nearest Cinna Distributor.

PRESS/MEDIA

I am a member of the press and would like to find out more about Cinna . Do you have a PR agency?
Yes we do.
Agence 14 septembre
158ter, rue du Temple
75003 PARIS
Tél : 01 55 28 38 28
Please e-mail her and she will be in touch shortly.

PRODUCT CARE

Where can I find cleaning instructions?
General Instructions should arrive with your goods. We recommend that most cleaning is undertaken by a professional upholstery dry cleaner. For further information contact your local retailer or please see the Downloadable pdf cleaning guides: